Lifetime Warranty

At RUIPRO, we believe in delivering not just cutting-edge HDMI cables, but also long-lasting trust. That’s why we offer a Lifetime Warranty on all purchases made through our official website and our Amazon stores.

From gamers to AV professionals, our customers rely on RUIPRO products for uninterrupted performance, and we stand behind every cable we make. If you haven’t activate your warranty yet, just click the button below to protect your purchase in seconds.

What’s Covered:

Manufacturing defects
Internal component failure due to material faults
Defective connectors or signal issues caused by production flaws

What’s Not Covered:

Damage caused by misuse, abuse, accidents, or improper installation
Unauthorized modifications or repairs
Products without valid proof of purchase
Unauthorized modifications or repairs

To make a claim
you'll need:

1Contact Information & Order Details

Contact our support team with your order information. ( order ID, invoice, or receipt )

2Issue Description & Supporting Evidence

Provide a brief description of the issue and, if possible, photos of the defect.

3Warranty Assessment & Free Replacement

If eligible, we will assess the issue and determine the most suitable solution. In most cases, we offer a free replacement for defective items covered under warranty.

4Product Return (If Required)

In some cases, we may request the product to be returned for further inspection.

3Product Return (If Required)

Buyers cover shipping for non-defective returns or claims outside of warranty scope.

Real Reviews & How-to Videos

See how real users experience RUIPRO.Get inspired and informed. Watch product reviews, tutorials, and unboxing videos created by trusted creators. These videos help you better understand how to set up and make the most of your RUIPRO HDMI cable.